When something is not what you say it is

is it lying, or just the phrase du jur?

I've been looking for an unlocked phone on e-bay, and bought an "unlocked" blackberry flip- which wasn't unlocked because it only worked w/ T-mobile affiliated SIM cards.

I just got another message for an "unlocked' phone that only works on Verizon.

Dear kstevenp,

I honestly do not know anything about Airvoice sim cards and as far as I know these phones work with the Verizon network.
Thanks,

...and it took her almost a week to respond.