Monday, June 06, 2005

More on the Fake solicitation mail- from my server

I guess alot of gullible people are biting on the dangling Phish-mail.
This is what I got in my mail today:



From: "EV1 Customer Service" Save Address
Subject: Unsolicited Emails....
To: *ME*@ev1.net
Date: Mon, 6 Jun 2005 12:43:01 -0500
Greetings to our VALUED EV1.net customers!

We have recently received reports that a portion of our subscribers have been receiving unsolicited emails that are not coming from us. In an effort to protect our subscribers we have gathered the information below that will be helpful to you.

More than likely you're probably already familiar with this information. Even so, reviewing this information can improve the way you protect your personal information online.

  1. Always choose a long and memorable password. Should you suspect that someone has your password change it as soon as you can. You should come up with something that's easy for you to remember but impossible for someone to figure out.
  2. We will never ask for your password in an unsolicited email or phone call. If you receive such a request, assume it's fraud and don't reply. We may ask you for verification purposes if you call in to our call center to verify your password, for security reasons.
  3. Be suspicious. Anyone that has a ISP can create a message that appears to be from any other person. Don't assume an email from "Dad" or "Aunt Mae" was actually sent from someone you know. Don't assume that an unsolicited message from user@ev1.net was really sent by that account. We will never send you a attachment unless you have requested us to send it to you.
  4. Scams. Scams are currently the most popular way of getting your personal information nowadays. The most common scams are fake login pages and forged emails that ask for your password, credit card number, or other sensitive information. Ignore or report anything you see that strikes you as questionable or suspicious to our abuse@ev1.net team.
  5. Get to know your software. Malicious software (e.g., viruses, worms, Trojan horses, and spyware) most times will masquerades as legitimate and useful software. Search online carefully before installing or running new software, especially anything unsolicited to ensure it's legitimacy.
  6. Always use and maintain anti-virus software. This potentially could detect many, maybe not all, types of malicious software before they have a chance to affect your computer. Anti-virus software does not likely detect spyware.
  7. Always keep your software up to date. Many problems can be prevented by regularly checking for and installing updates for your operating system, browser, and other programs. Usually most software programs allow you to have this automatically done each time you logon to the internet your software will have a section where you can enable this feature
  8. Be careful when using shared computers. (eg. Library, Anyone's computer other than your own, etc.,) If you share a computer always make sure to sign out when not using your account. You should also become familiar on how to "clear the cache," if you use the computer to browse the Internet. Remember that using a shared computer is always riskier than using a computer to which you are the only person with access. Never save your password on a computer other than your own.
  9. Contact our friendly Customer Service Team. If you suspect that your account has been compromised or someone else has your account verification information, contact customerservice@ev1.net team for assistance as soon as possible.
  10. Working Together works. Working together and knowing how to protect ourselves, we can all enjoy our experience online more and be less prone to run into trouble.

Thank you,
Mario R
Customer Service Team Manager


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